Gift Card Policy

E-Gift Card

The Subdued e-Gift Card is a virtual gift card that can only be used online.
The amount varies from a minimum of € 50.00 to a maximum of € 200.
The e-Gift Card can only be used with the chosen recipient's email address.
Be careful to spell it correctly.
The e-Gift Card code is sent to the recipient's email on one business day following the purchase.
If you wish to buy a e-Gift Card you can find it in every category of our site or click here
Refunds of purchases paid with E-Gift Cards and/or Online Store Credit will be issued on the same payment method used while ordering

If you have received the e-Gift Card as a gift, you can choose between these 2 options:
Use it as a Guest Customer
In this case, once at checkout you must enter the e-Gift Card alphanumeric code in the "Apply Gift Card" section.
You will be able to check the balance of your e-Gift Card at checkout in "Apply Gift Card" section by clicking on "view balance".

Redeem it on your account and turn it into Online Store Credit
In this case, before redeeming it, you will have to Log In, or create an account using the e-mail address to which you have received the e-Gift Card as a gift.
You can view the balance of the redeemed e-Gift Card at checkout by selecting "Online Store Credit" as payment method.

E-Gift Cards cannot be spent in the store and vice versa .
Once the E-Gift Card has been issued, it cannot be refunded.
If you still have any doubts about e-Gift Cards consult our FAQ.

For full information click here
Italian Store Gift Card

The Gift Card is owned by Osit Impresa spa. It allows purchasing of any goods sold in Subdued Stores located in Italy that support this initiative. The Gift Card belongs to the bearer. The responsibility for its use and custody is in charge of its sole holder. In case of theft, loss or damage the Gift Card cannot be blocked and will not be replaced or refunded by Osit Impresa spa. The Gift Card can be purchased through one of the payment methods accepted in Italy. The Gift Card it’s bought and can be used after the activation in the cash desk, it shall be used as payment for the desired amount through one of the payment methods accepted in Italy. Ones activated the Gift Card is valid until the expiration date that is printed on it, or on the sales receipt. By that date and until the balance runs out the card can be used several times and for several purchases. The amount credited to the gift card varies from a minimum of € 5,00 to a maximum of € 500,00. The amount credited on the gift card does not accrue profit. If the card balance is insufficient to buy the desired goods, the missing amount can be paid cash or through other payment methods accepted in Italy. The price of the items purchased with the Gift Card will be deduced, from time to time, from the initial value and any remaining amount will be the new available value of the Gift Card. If provided by the Gift Cards Terms of Use in force in Italy, the balance still available on the card will be written on the sales receipt. You may find out the balance of the Gift Card in one of the stores in Italy. The sales receipt issued at the time of purchase and recharge and/or the optical reader used in Italy, provide the evidence of the Gift Card balance. The Gift Card balance may be refunded only after 18 months of its activation or the date of last recharge.The Gift Card will be cancelled if unused for a period of 36 months. Any amount will not be refunded. Products purchased with the Gift Card are under the same return policies valid for any other product purchased in Italy. The owner Company Osit Impresa spa reserves the right to verify the correct use of the Gift Card, and requests the immediate return of it, in case of proven violations. Any abuse committed by the holder of the Gift Card will entail the immediate exclusion from the Gift Card related services. Purchase and use of the Gift Card constitutes acceptance of these Terms of Use. The valid and updated Terms of Use, with possible modifications, will be published from time to time on the website at the following address: www.subdued.com and will be available in stores supporting this initiative. Osit Impresa spa reserves the right to modify these Terms of Use without prior notice. All communications and/or complaints, related to the Gift Card use, can be sent by e-mail at giftcard@subdued.com

Belgian Store Gift Card

The Gift Card is owned by AG Brux. It allows purchasing of any goods sold in the Subdued stores located in the purchasing Country where the card has been bought. The Gift Card belongs to the bearer. The responsibility for its use and custody is in charge of its sole holder. In case of theft, loss or damage the Gift Card cannot be blocked and will not be replaced or refunded by AG Brux. The Gift Card can be purchased through one of the payment methods accepted in stores of the purchasing Country of the card. The Gift Card it’s bought and can be used after the activation in the cash desk, it shall be used as payment for the desired amount through one of the payment methods accepted in stores of the purchasing Country of the card. Ones activated the Gift Card is valid until the expiration date that is printed on it, or on the sales receipt. By that date and until the balance runs out the card can be used several times and for several purchases. The amount credited to the gift card varies from a minimum of € 5.00 to a maximum of € 500.00. The amount credited on the gift card does not accrue profit. If the card balance is insufficient to buy the desired goods, the missing amount can be paid cash or through other payment methods accepted in stores of the purchasing Country of the card. The price of the items purchased with the Gift Card will be deduced, from time to time, from the initial value and any remaining amount will be the new available value of the Gift Card. If provided by the Gift Cards Terms of Use in force in the purchasing Country of the card, the balance still available on the card will be written on the sales receipt. You may find out the balance of the Gift Card in one of the stores of the purchasing Country. The sales receipt issued at the time of purchase and recharge and/or the optical reader used in the purchasing Country, provide the evidence of the Gift Card balance. The Gift Card balance may be refunded only after 18 months of its activation or the date of last recharge. The Gift Card will be cancelled if unused for a period of 36 months. Any amount will not be refunded. Products purchased with the Gift Card are under the same return policies valid for any other product purchased in the mentioned Country. The owner Company AG Brux reserves the right to verify the correct use of the Gift Card, and requests the immediate return of it, in case of proven violations. Any abuse committed by the holder of the Gift Card will entail the immediate exclusion from the Gift Card related services. In each Country the Gift Cards are issued and managed independently from the companies holding the Subdued stores located in the purchasing Country of the card. Purchase and use of the Gift Card constitutes acceptance of these Terms of Use. The valid and updated Terms of Use, with possible modifications, will be published from time to time on the website at the following address: www.subdued.com and will be available in stores supporting this initiative. AG Brux reserves the right to modify these Terms of Use without prior notice. All communications and/or complaints, related to the Gift Card use, can be sent by e-mail at giftcard@subdued.com

Dutch Store Gift Card

The Gift Card is owned by A.G. Netherlands. It allows purchasing of any good sold in the Subdued stores located in the purchasing Country where the card is sold. The Gift Card belongs to the bearer. The owner of the card is responsible for its use. In case fo theft, loss or damage the Gift Card cannot be blocked and will not be replaced or refunded by A.G. Netherlsnds. The Gift Card can be purchased through one of the payment methods accepted in stores of the purchasing Country of the card. The Gift Card can be used after the activation at the cash desk, it shall be used as payment for the desired amount through one of the payment methods accepted in stores of the purchasing Country of the card. Once activated the Gift Card in valid until the expiration date that is printed on it, or on the sales receipt. By that date and until the balance runs out the card can be used several times and for several purchases. The amount credited to the gift card varies from a minimum of 5.00 to a maximum of € 500.00. The amount credited on the gift card does not accrue interest. If the card balance is insufficient to buy the desired goods, the missing amount can be paid by cash of through other payment methods accepted in stores of the purchasing Country of the card. The price of the items purchased with the Gift Card will be deducted from the initial amount and any remaining amount will be the new available balance of the Gift Card. If provided by the Gift Cards Terms of Use in force in the purchasing Country of the card, the balance still available on the card will be written on the sales receipt. You can check the balance of the Gift Card in one of the stores of the purchasing Country. The sales receipt issued at the time of purchase provides evidence of the Gift Cards balance. The Gift Card balance may be refunded only after 18 months of its activation of the date of last recharge. The Gift Card will be cancelled if unused for a period of 36 months. Any amount will not be refunded. Products purchased with the Gift Card are under the same return policy valid for any other product purchased in the mentioned Country. The owner Company A.G. Netherlands reserves the right to verify the correct use of the Gift Card, and requests the immediate return of it, in case of proven violations. Any abuse committed bt the holder of the Gift Card will entail the immediate exclusion from the Gift Card related services. Purchase and use of the Gift Card constitutes acceptance of these Terms of Use. The valid and updated Terms of Use, with possible modifications, will be published from time to time on the website at the following address: www.subdued.com and will be available in stores supporting this initiative. A.G. Netherlands reserves the right to modify these Terms of Use without prior notice. All communications and/or complaints, related to the Gift Card use, can be sent by e-mail to giftcard@subdued.com.

French Store Gift Card

The Gift Card is owned by AG FRANCE SARL. It allows purchasing of any goods sold in the Subdued stores located in the purchasing Country where the card has been bought. The Gift Card belongs to the bearer. The responsibility for its use and custody is in charge of its sole holder. In case of theft, loss or damage the Gift Card cannot be blocked and will not be replaced or refunded by AG FRANCE SARL. The Gift Card can be purchased through one of the payment methods accepted in stores of the purchasing Country of the card. The Gift Card it’s bought and can be used after the activation in the cash desk, it shall be used as payment for the desired amount through one of the payment methods accepted in stores of the purchasing Country of the card. Ones activated the Gift Card is valid until the expiration date that is printed on it, or on the sales receipt. By that date and until the balance runs out the card can be used several times and for several purchases. The amount credited to the gift card varies from a minimum of € 5.00 to a maximum of € 500.00. The amount credited on the gift card does not accrue profit. If the card balance is insufficient to buy the desired goods, the missing amount can be paid cash or through other payment methods accepted in stores of the purchasing Country of the card. The price of the items purchased with the Gift Card will be deduced, from time to time, from the initial value and any remaining amount will be the new available value of the Gift Card. If provided by the Gift Cards Terms of Use in force in the purchasing Country of the card, the balance still available on the card will be written on the sales receipt. You may find out the balance of the Gift Card in one of the stores of the purchasing Country. The sales receipt issued at the time of purchase and recharge and/or the optical reader used in the purchasing Country, provide the evidence of the Gift Card balance. The Gift Card balance may be refunded only after 18 months of its activation or the date of last recharge. The Gift Card will be cancelled if unused for a period of 36 months. Any amount will not be refunded. Products purchased with the Gift Card are under the same return policies valid for any other product purchased in the mentioned Country. The owner Company AG FRANCE SARL reserves the right to verify the correct use of the Gift Card, and requests the immediate return of it, in case of proven violations. Any abuse committed by the holder of the Gift Card will entail the immediate exclusion from the Gift Card related services. In each Country the Gift Cards are issued and managed independently from the companies holding the Subdued stores located in the purchasing Country of the card. Purchase and use of the Gift Card constitutes acceptance of these Terms of Use. The valid and updated Terms of Use, with possible modifications, will be published from time to time on the website at the following address: www.subdued.com and will be available in stores supporting this initiative. AG FRANCE SARL reserves the right to modify these Terms of Use without prior notice. All communications and/or complaints, related to the Gift Card use, can be sent by e-mail at giftcard@subdued.com.

German Store Gift Card

The Gift Card is owned by Tessil Group. It allows purchasing of any goods sold in the Subdued stores located in the purchasing Country where the card has been bought. The Gift Card belongs to the bearer. The responsibility for its use and custody is in charge of its sole holder. In case of theft, loss or damage the Gift Card cannot be blocked and will not be replaced or refunded by Tessil Group. The Gift Card can be purchased through one of the payment methods accepted in stores of the purchasing Country of the card. The Gift Card it’s bought and can be used after the activation in the cash desk, it shall be used as payment for the desired amount through one of the payment methods accepted in stores of the purchasing Country of the card. Ones activated the Gift Card is valid until the expiration date that is printed on it, or on the sales receipt. By that date and until the balance runs out the card can be used several times and for several purchases.The amount credited to the gift card varies from a minimum of € 5.00 to a maximum of € 500.00. The amount credited on the gift card does not accrue profit. If the card balance is insufficient to buy the desired goods, the missing amount can be paid cash or through other payment methods accepted in stores of the purchasing Country of the card. The price of the items purchased with the Gift Card will be deduced, from time to time, from the initial value and any remaining amount will be the new available value of the Gift Card. If provided by the Gift Cards Terms of Use in force in the purchasing Country of the card, the balance still available on the card will be written on the sales receipt. You may find out the balance of the Gift Card in one of the stores of the purchasing Country. The sales receipt issued at the time of purchase and recharge and/or the optical reader used in the purchasing Country, provide the evidence of the Gift Card balance. The Gift Card balance may be refunded only after 18 months of its activation or the date of last recharge. The Gift Card will be cancelled if unused for a period of 36 months. Any amount will not be refunded. Products purchased with the Gift Card are under the same return policies valid for any other product purchased in the mentioned Country. The owner Company Tessil Group reserves the right to verify the correct use of the Gift Card, and requests the immediate return of it, in case of proven violations. Any abuse committed by the holder of the Gift Card will entail the immediate exclusion from the Gift Card related services. In each Country the Gift Cards are issued and managed independently from the companies holding the Subdued stores located in the purchasing Country of the card. Purchase and use of the Gift Card constitutes acceptance of these Terms of Use. The valid and updated Terms of Use, with possible modifications, will be published from time to time on the website at the following address: www.subdued.com and will be available in stores supporting this initiative. Tessil Group reserves the right to modify these Terms of Use without prior notice. All communications and/or complaints, related to the Gift Card use, can be sent by e-mail at giftcard@subdued.com.

Austria Store Gift Card

The Gift Card is owned by Alegi Vien GmbH. It allows purchasing of any goods sold in the Subdued stores located in the purchasing Country where the card has been bought. The Gift Card belongs to the bearer. The responsibility for its use and custody is in charge of its sole holder. In case of theft, loss or damage the Gift Card cannot be blocked and will not be replaced or refunded by Tessil Group. The Gift Card can be purchased through one of the payment methods accepted in stores of the purchasing Country of the card. The Gift Card it’s bought and can be used after the activation in the cash desk, it shall be used as payment for the desired amount through one of the payment methods accepted in stores of the purchasing Country of the card. Ones activated the Gift Card is valid until the expiration date that is printed on it, or on the sales receipt. By that date and until the balance runs out the card can be used several times and for several purchases. The amount credited to the gift card varies from a minimum of € 5.00 to a maximum of € 500.00. The amount credited on the gift card does not accrue profit. If the card balance is insufficient to buy the desired goods, the missing amount can be paid cash or through other payment methods accepted in stores of the purchasing Country of the card. The price of the items purchased with the Gift Card will be deduced, from time to time, from the initial value and any remaining amount will be the new available value of the Gift Card. If provided by the Gift Cards Terms of Use in force in the purchasing Country of the card, the balance still available on the card will be written on the sales receipt. You may find out the balance of the Gift Card in one of the stores of the purchasing Country. The sales receipt issued at the time of purchase and recharge and/or the optical reader used in the purchasing Country, provide the evidence of the Gift Card balance. The Gift Card balance may be refunded only after 18 months of its activation or the date of last recharge. The Gift Card will be cancelled if unused for a period of 60 months. Any amount will not be refunded. Products purchased with the Gift Card are under the same return policies valid for any other product purchased in the mentioned Country. The owner Company Alegi Vien GmbH reserves the right to verify the correct use of the Gift Card, and requests the immediate return of it, in case of proven violations. Any abuse committed by the holder of the Gift Card will entail the immediate exclusion from the Gift Card related services. In each Country the Gift Cards are issued and managed independently from the companies holding the Subdued stores located in the purchasing Country of the card. Purchase and use of the Gift Card constitutes acceptance of these Terms of Use. The valid and updated Terms of Use, with possible modifications, will be published from time to time on the website at the following address: www.subdued.com and will be available in stores supporting this initiative. Alegi Vien GmbH reserves the right to modify these Terms of Use without prior notice. All communications and/or complaints, related to the Gift Card use, can be sent by e-mail at giftcard@subdued.com

Spanish Store Gift Card

The Gift Card is owned by AG Iberica . It allows purchasing of any good sold in the Subdued stores located in the purchasing Country where the card is sold. The Gift Card belongs to the bearer. The owner of the card is responsible for its use. In case fo theft, loss or damage the Gift Card cannot be blocked and will not be replaced or refunded by AG Iberica . The Gift Card can be purchased through one of the payment methods accepted in stores of the purchasing Country of the card. The Gift Card can be used after the activation at the cash desk, it shall be used as payment for the desired amount through one of the payment methods accepted in stores of the purchasing Country of the card. Once activated the Gift Card in valid until the expiration date that is printed on it, or on the sales receipt. By that date and until the balance runs out the card can be used several times and for several purchases. The amount credited to the gift card varies from a minimum of 5.00 to a maximum of € 500.00. The amount credited on the gift card does not accrue interest. If the card balance is insufficient to buy the desired goods, the missing amount can be paid by cash of through other payment methods accepted in stores of the purchasing Country of the card. The price of the items purchased with the Gift Card will be deducted from the initial amount and any remaining amount will be the new available balance of the Gift Card. If provided by the Gift Cards Terms of Use in force in the purchasing Country of the card, the balance still available on the card will be written on the sales receipt. You can check the balance of the Gift Card in one of the stores of the purchasing Country. The sales receipt issued at the time of purchase provides evidence of the Gift Cards balance. The Gift Card balance may be refunded only after 18 months of its activation of the date of last recharge. The Gift Card will be cancelled if unused for a period of 36 months. Any amount will not be refunded. Products purchased with the Gift Card are under the same return policy valid for any other product purchased in the mentioned Country. The owner Company AG Iberica reserves the right to verify the correct use of the Gift Card, and requests the immediate return of it, in case of proven violations. Any abuse committed bt the holder of the Gift Card will entail the immediate exclusion from the Gift Card related services. Purchase and use of the Gift Card constitutes acceptance of these Terms of Use. The valid and updated Terms of Use, with possible modifications, will be published from time to time on the website at the following address: www.subdued.com and will be available in stores supporting this initiative. AG Iberica reserves the right to modify these Terms of Use without prior notice. All communications and/or complaints, related to the Gift Card use, can be sent by e-mail to giftcard@subdued.com