General Terms And Conditions Of Use

These General Terms and Conditions of Use govern the access to and use of the Website. The access to and use of this Website, as well as the purchase of products, are based on the assumption that you have read, understood and accepted these General Terms and Conditions of Use and General Terms and Conditions of Sale. Such activities shall be carried out by the users exclusively for personal purposes, which shall in no way be related to any trade, business and professional activity. This Website is managed and maintained by OSIT Impresa S.p.A., with registered office in via Catania 7/9 – 00041 Albano Laziale (Rome, ITALY) – VAT no. 10713061009 (hereinafter also referred to as “OSIT”). For assistance and/or information regarding orders, shipping, refunds and returning purchases from this Website, please contact our Customer Service by e-mail at ordini@subdued.com. Remember that shipping fees are not refundable and that return costs are at the customer expenses, except for shipping purchased and returned from Italy. For suggestions and other information on the services offered by the Website, please contact us by email at infosubduedshop@subdued.com. For any other legal information, please consult the General Terms and Conditions of Sale, Withdrawal and Privacy Policy sections. OSIT has the right to amend or simply update all or part of these General Terms and Conditions of Use. Any amendment or update of the General Terms and Conditions of Use shall be posted for users’ attention on the homepage of the Website as soon as they become applicable and shall be binding once published on the Website. On accessing the site, you shall be solely liable for the use of the Website and its content. In fact, OSIT shall not be held liable for any use of the Website and its content that is not compliant with the laws and regulation in force. More specifically, you shall be solely liable for communicating information or data, which is false, incorrect or concerning third parties – in the event such third parties have not given their explicit consent – as well as for any improper use of such information or data. Any possible damage to the computer systems or data loss resulting from downloading operations or use of the service remains the responsibility of the user and shall not be attributed to OSIT. OSIT claims no liability for any damage resulting from a lack of accessibility to the services on the site or from potential damage caused by viruses, damaged files, errors, omissions, service interruptions, deleted content, problems related to the network, providers or telephone and/or data transmission connections, unauthorised access, data alterations and a lack of and/or the defective functioning of the user's own electronic devices. The user is liable for the protection and correct use of his own personal information, including the credentials that provide access to restricted services, as well as any damaging or detrimental consequences that are therein incurred by OSIT or third parties following the incorrect use, loss or removal of such information.

Privacy Policy

This information is provided pursuant to articles 13 and 14 of EU Regulation 2016/679 on the protection of natural persons with regard to the processing of their personal data, as well as on the free movement of such data (hereinafter the "Regulation" or "GDPR") and current regulations in relation to privacy.

We therefore wish to inform you that OSIT IMPRESA S.P.A., as parent company of the Business Group which owns the brand Subdued (hereinafter the "Data Controller" or " Controller"), manages the website www.subdued.com (hereinafter the "Site"), and will come into possession of personal data relating to any time you browse the Site or carry out any activities on it.

The Data Controller may also acquire the personal data of individuals as a result of forms present at any of the Group's sales' points that they agree to complete, or which are handed out and subsequently collected during events or on similar occasions.

Other methods for acquiring the personal data of individuals, if implemented, will be described where necessary in detailed information accompanying this Policy.

In relation to the above, we therefore wish to inform you of the following:

 

 

1. Name and contact details of the Data Controller

The Data Controller is OSIT IMPRESA S.P.A., located at Via Catania nos. 7-9, Pavona Albano Laziale (RM), ITALY, and with Tax Code and VAT no. 10713061009.

 

2. Contact details of the Data Protection Officer (known as the "DPO")

The Data Protection Officer chosen for the above-mentioned business group (in accordance with the provisions of article 37, section 2 of the GDPR) is: Studio Rivelli Consulting S.r.l., which can be contacted via email at: dpo@subdued.it.

 

3. Purpose and legal basis of the data processing

The processing of your personal data, apart from any functions demanded by laws, regulations or community rules, is for the following purposes:

a) To allow you to browse the Site successfully and to perform any other actions that you wish to carry out on the Site itself; in particular, registering your profile correctly when making online purchases, and managing your order at every stage, including the shipment of purchased goods.

b) To enable the Data Controller to carry out activities related to advertising, promotions and sales, but only where express consent has been given and within the limits of such consent: for example, by subscription to the company newsletter.

c) To allow the company to profile your preferences, so as to provide you with information tailored to your needs, but only where express consent has been given and within the limits of this consent.

The legal reasons for carrying out such processing are: in case a), for the purpose of fulfilling a contract in connection with the sale of goods, and on the basis of consent acquired for this type of processing at the time of registration on the site. In cases b) and c), the processing is carried out on the basis of consent freely given by the interested party and revocable by the same at any time.

 

4. Categories of personal data processed

Web browsing data

During their normal operation, the computer systems and software procedures used to operate this website acquire certain personal data, the transmission of which is implicit in the use of internet communication protocols. This information is not collected with the intent of associating it with particular users but, by its very nature, could lead to the identification of users through its processing, and through its association with data held by third parties.

Personal and identifying data, voluntarily provided by the user

The process of registration on our site, as well as completion of the aforementioned forms, involves the Data Controller acquiring personal data for the purposes of identification or for the management and payment of orders, and such data can be used for the functions described in the previous point.

 

5. Limits to the disclosure of personal data

The personal data acquired may be processed by personnel authorised by the Data Controller. Personal data may also be disclosed to third parties other than the Data Controller, which are appointed or authorised to know such data by primary or secondary legislation, or who are connected to the Data Controller by specific relationships, including contractual ones. These include: the subject who performs shipping services for goods purchased online, the subject who provides telematics and/or web services, including the person who manages the Site; Credit and Banking Institutes used to ensure correct payment of online purchases, and the Data Controller's own legal advisers, used to protect his interests and rights, including in court. Personal data is not subject to disclosure, except with the previous express consent of the interested party.

 

6. Retention times for personal data (governing criteria)

Personal data can be kept for as long as is necessary to achieve the objective for which they were collected, and in particular, with reference to point 3 of this statement, the maximum retention times (unless otherwise required by current law) have been determined as follows:

a) 3 years from the time the interested party last carried out an operation on the Site. In this case, the subject will receive an email 30 days before the cancellation of the account, informing the same of its imminent cancellation

b and c) 3 years from the time the user last took action in relation to any advertising material received (opening of emails or clicking on one of the links contained in the message) In both cases, the user has the option to request the cancellation of his/her account at any time, or the deletion of his/her contact details from the database used for marketing activities (newsletters and similar) by using the functions available on the Website or the links in any communications received.

 

7. Recognised rights

We would like to inform you that, in accordance with current regulations, you are granted the following rights:

i. To obtain access to your personal data;

ii. To ask for its correction;

iii. To have your image rights protected;

iv. To request the updating and cancellation of your data if incomplete, erroneous or collected in violation of the law;

v. To request that the processing of such data be limited to that part of the information which concerns you;

vi. To request that information concerning you be passed on to third parties (so-called "data portability");

vii. To oppose its processing for legitimate reasons (even in part);

viii. To withdraw your consent at any time by sending a written and informal request to the Data Protection Officer at the following e-mail address: dpo@subdued.it

 

We also remind you that, where the response to requests cannot be considered satisfactory, the user has the right to contact and submit a complaint to the Authority for the Protection of Personal Data (www.garanteprivacy.it) in the manner provided by the Regulations that apply.

Intellectual Property Rights

All content, in any format, published on this site, including web pages, graphics, colours, schemes, tools, fonts, design of the Website, diagrams, layouts, methods, processes, functions and software which are part of the Website, are protected by copyright and by any other intellectual property right of OSIT and other right holders (among which the authors and artists of single advertising works on the Website). OSIT is the sole and exclusive owner of the “Sudbdued” trademark. Reproduction, in whole or in part, of the Website and its content is prohibited in any form unless explicitly authorised in writing by OSIT. OSIT has the exclusive right to authorise or prohibit the direct or indirect, temporary or permanent reproduction, in any way or form, whether in full or in part, of the Website and its content. You are not authorised under any circumstance, to use the contents of the Website and any single work protected by copyright and any other intellectual property right, in any way or form.

Links to Other Websites

The Website contains links to other websites that are not related to it. OSIT does not control or monitor the activities of such websites and their contents. OSIT shall not be held liable for the contents of such sites and/or for the rules adopted by them in respect of, but not limited to, your privacy and the processing of your personal data. Therefore, please pay attention when accessing to these websites through the links available on our Website and carefully read their terms and conditions of use and their privacy regulations. Such links facilitate users in search and navigation but do not imply any recommendation or warning by OSIT or any guarantee on their contents, services or products offered and sold by said sites.

Applicable Law

The present General Terms and Conditions of Use are governed by Italian laws.

Cookie Policy

The present cookie statement has been specifically drawn up for the www.subdued.com website. The statement completes and updates the other statements already available on the website, by providing all the elements required for personal data protection pursuant to art. 13 of Legislative Decree 196/2003 and provisions issued by the Italian data protection authority. However, you may read Subdued’s Privacy Policy available on the website, in order to acknowledge and take note of your rights pursuant to art. 7 of Legislative Decree 196/2003.

Data controller is OSIT Impresa S.p.A., with registered office in via Catania 7/9, 00041 Albano Laziale (Rome, ITALY).

What Are Cookies?

Cookies are small files that websites visited by users send to their terminal (pc, tablet, smart phone, etc.). The files are stored on the user’s terminal and then re-transmitted to the same websites that sent them on the user's next visit.

Types Of Cookies

The cookies used on this website are of the following types:

Technical cookies: these allow the user to enjoy fast browsing of the website and an efficient use of the services and different options offered, by allowing the user to make a purchase and to log on to restricted areas. These cookies can be disabled.

Analytic cookies: these are anonymous and aggregate analytic tools which facilitate website access by the user. These cookies can be disabled.

Profiling cookies: these cookies aim at creating single user profiles to send advertisement messages in line with the preferences shown by the user during navigation. Each time a user returns to the website, information is collected on tastes, habits, preferred products, etc. These cookies can be disabled. On this site following tools are active: the "heat maps" of Crazy Egg (please visit https://www.crazyegg.com/privacy and, for deactivation, https: // www. crazyegg.com/opt-out) and "A / B Testing Tool" (Visual Website Optimizer) of Wingify (please visit https://vwo.com/privacy-policy/ and, for deactivation, https: // vwo.com/opt-out/).

Third party cookies: these cookies are installed on the user’s terminal by third party website operators through this website. These cookies are mainly used for analytical purposes and derive mostly from Google Analytics functions. To disable these cookies and prevent Google Analytics from collecting navigation data, click on the following link to download the browser’s addon to disable Google Analytics: https://tools.google.com/dlpage/gaoptout.

We also inform users that at any time they may freely configure their privacy settings concerning the installation and use of cookies, directly in their browser, following the relative instructions.

Please note that if you decide to disable all cookies (included technical cookies), the quality and speed of the services offered on this website could be drastically reduced and you may not be able to access some website sections and functions.

To block or restrict the use of cookies both by this website and other websites directly through your browser, follow the simple instructions given below for the most commonly used browsers.

Google Chrome: click on the “Customise and control Google Chrome” icon at the top right, and then select the menu item “Settings”. In the screen that appears, select the menu item “Show advanced settings” and then the menu item “Privacy”; click on “Content settings” where you will be able to block some or all cookies.

Microsoft Internet Explorer: Click on the “Tools” button on the top right, then select the menu item “Internet options”. In the dialogue box that appears, select the menu item “Privacy” where you may block some or all cookies.

Mozilla Firefox: in the drop-down menu at the top left, select the menu item “Options”. In the dialogue box that appears, select the menu item “Privacy” where you may block some or all cookies.

Cookie table: …

Category

Name

Code installed by

Duration

Description

-

popuplingua

subdued.com

 

 

-

__utmz

subdued.com

Persistent (6 months)

These cookies are part of the Google Analytics analysing and monitoring service. It is a persistent cookie that expires generally 6 months after the creation or updating (the duration can vary depending on the webmaster’s configurations. Refer to the table to know about the real expiry date). The __utmz cookie contains an alphanumeric value that identifies your Google account, a numerical value (timestamp) of its creation, parameters relating to the number of site visits and information on source, campaign and keywords typed. It stores the traffic source or campaign that explains how the user reached the website. The cookie is created by the execution of the JavaScript library and is updated each time data is sent to Google Analytics.

-

__utmc

subdued.com

Session

 These cookies are used to collect information about how visitors use the site. We use the information to create reports and improve our website. These cookies collect anonymous information including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Further information is available on: Click here for an overview of  Google privacy  policy.

-

__utmb

subdued.com

Session

 

-

__utma

subdued.com

Persistent (15 months)

 

These cookies are used to collect information about how visitors use the site. We use the information to create reports and improve our website. These cookies collect anonymous information including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Further information is available on: Click here for an overview of  Google privacy  policy.

-

8812c36aa5ae336c2a77bf63211d899a

subdued.com

Session

 

-

__utmt

subdued.com

Session

These cookies are part of the Google Analytics analysing and monitoring service. This type of cookie indicates the type of request made on the site (e.g. event, transaction, item or custom variable). Very often this cookie is presented with the addition of a suffix that identifies its meaning; therefore, it is possible to track in the form __utmtxxx where xxx is a range of alphanumeric characters or words that identify specific actions.

Essential

CACHED_FRONT_FORM_KEY

subdued.com

Sessione

An encrypted version of your customer ID with the store.

Essential

frontend

subdued.com

Persistent (1 hour)

An encrypted version of your customer ID with the store.

Essential

cookielaw

subdued.com

Persistent (1 hour)

An encrypted version of your customer ID with the store.

Essential

CUSTOMER_INFO

subdued.com

Persistent (1 hour)

An encrypted version of your customer ID with the store.

Essential

CUSTOMER_AUTH

subdued.com

Persistent (1 hour)

An encrypted version of your customer ID with the store.

Essential

CUSTOMER

subdued.com

Persistent (1 hour)

An encrypted version of your customer ID with the store.

Follow Us

  • subdued snapchat
  • subdued instagram
  • subdued instagram
  • subdued instagram
  • subdued instagram
  • subdued instagram
  • subdued webradio

Need help?

Customer care

  • +39 0693477264
    Monday to Friday
    from 9:30 to 17:00
  • subdued snapchat
  • subdued instagram
  • subdued instagram
  • subdued instagram
  • subdued instagram
  • subdued instagram
  • subdued webradio

© 2013 SUBDUED. All Rights Reserved.