General Terms And Conditions Of Use

These General Terms and Conditions of Use govern the access to and use of the Website. The access to and use of this Website, as well as the purchase of products, are based on the assumption that you have read, understood and accepted these General Terms and Conditions of Use and General Terms and Conditions of Sale. Such activities shall be carried out by the users exclusively for personal purposes, which shall in no way be related to any trade, business and professional activity. This Website is managed and maintained by OSIT Impresa S.p.A., with registered office in via Catania 7/9 – 00041 Albano Laziale (Rome, ITALY) – VAT no. 10713061009 (hereinafter also referred to as “OSIT”). For assistance and/or information regarding orders, shipping, refunds and returning purchases from this Website, please contact our Customer Service by e-mail at ordini@subdued.com. Remember that shipping fees are not refundable and that return costs are at the customer expenses, except for shipping purchased and returned from Italy. For suggestions and other information on the services offered by the Website, please contact us by email at infosubduedshop@subdued.com. For any other legal information, please consult the General Terms and Conditions of Sale, Withdrawal and Privacy Policy sections. OSIT has the right to amend or simply update all or part of these General Terms and Conditions of Use. Any amendment or update of the General Terms and Conditions of Use shall be posted for users’ attention on the homepage of the Website as soon as they become applicable and shall be binding once published on the Website. On accessing the site, you shall be solely liable for the use of the Website and its content. In fact, OSIT shall not be held liable for any use of the Website and its content that is not compliant with the laws and regulation in force. More specifically, you shall be solely liable for communicating information or data, which is false, incorrect or concerning third parties – in the event such third parties have not given their explicit consent – as well as for any improper use of such information or data. Any possible damage to the computer systems or data loss resulting from downloading operations or use of the service remains the responsibility of the user and shall not be attributed to OSIT. OSIT claims no liability for any damage resulting from a lack of accessibility to the services on the site or from potential damage caused by viruses, damaged files, errors, omissions, service interruptions, deleted content, problems related to the network, providers or telephone and/or data transmission connections, unauthorised access, data alterations and a lack of and/or the defective functioning of the user's own electronic devices. The user is liable for the protection and correct use of his own personal information, including the credentials that provide access to restricted services, as well as any damaging or detrimental consequences that are therein incurred by OSIT or third parties following the incorrect use, loss or removal of such information.

Privacy Policy

In accordance with the Italian Legislative Decree no.196/2003 (Privacy Policy), the website www.subdued.com (Website) under the administration of OSIT IMPRESA S.P.A. (OSIT), informs You that any personal data, as defined in Section 4(1.b) of the Privacy Policy, collected through the access and use of this website, may be processed for the following objectives:

1. Purpose of the data processing

The personal data processing, other than by the purposes defined by the laws, regulations or EC legislation, aims to a correct use of the website and to provide You with the possibility to take any further action available on the website. The Privacy Policy's specific objectives are: (i) to ensure Your correct registration of the aimed at creating Your personal profile neede for on-line shopping (ii) to take into account every step of the order, including the shipping of purchased goods (iii) to undertake promotional, advertising and commercial activities by Osit, in case and in the limits of prior consent by the user (iv) to comply with any obligation imposed by laws, regulations or EC legislation.

2. Processing Arrangements

The processing of data is carried out by manual and electronic means for reasons strictly related to the abovementioned purposes and, in each case, to guarantee the security and protection of the data.

3. Optional Data Provision

The provision of personal data is not compulsory, but strictly necessary for the purposes referred to in section 1 of this agreement. Failure to provide such data implies the failure of OSIT conclude and fulfill with Your potential on-line purchases, along with the failure to carry out all the other actions and operations You have requested.

4. Sensitive Data
The processing of sensitive data, including judicial data as well as personal data disclosing health conditions, is not normally provided for by the law, but occurs only by the purposes defined by the laws, regulations or EC legislation, if strictly necessary. Where applicable, the processing of sensitive data is implemented accordingly to section 2 of this agreement, taking into consideration the peculiar nature of these data and thus adopting suitable security and protection measures. The provision of sensitive data is not compulsory, but strictly necessary for the purposes referred to in section 1 of this agreement. The communication of sensitive data may take place only against those provide for by laws, regulations or EC legislation, with explicit exclusion of dissemination.

5. Data communication and dissemination

The governing bodies, employees and staff operating under any licence within and for OSIT and for any other firm of the Group can become aware of Your personal data. Likewise, Your personal data might be disclosed to third parties other than OSIT, whose knowledge is accepted and authorized by legal primary or secondary provision, or that in any case is bound to OSIT itself by specific relationships, also contractual; namely th eprovider of shipment services for the goods purchased online, the provider of e-services and/or web services, the subject running the site, Credit Institutions and Banks in order to correctly finalize the on-line payments, and the OSIT legal advisors in order to protect its rights and claims, even in court. Personal data is not subject to dissemination, the exception being in case the data subject has priorly expressed its consent to it.

6. Data subject’s rights, in accordance with Section 7 of the Privacy policy

A data subject shall have the right to obtain confirmation as to whether or not personal data concerning him exist, regardless of their being already recorded, and communication of such data in intelligible form. A data subject shall have the right to be informed:

a) of the source of the personal data;

b) of the purposes and methods of the processing;

c) of the logic applied to the processing, if the latter is carried out with the help of electronic means;

d) of the identification data concerning data controller, data processors and the representative designated as per Section 5(2);

e) of the entities or categories of entity to whom or which the personal data may be communicated and who or which may get to know said data in their capacity as designated representative(s) in the State’s territory, data processor(s) or person(s) in charge of the processing.

A data subject shall have the following rights:

a) to obtain updating, rectification or, where interested therein, integration of the data;

b) to obtain erasure, anonymization or blocking of data that have been processed unlawfully, including data whose retention is unnecessary for the purposes for which they have been collected or subsequently processed; c) to obtain certification to the effect that the operations as per letters a) and b) have been notified, as also related to their contents, to the entities to whom or which the data were communicated or disseminated, unless this requirement proves impossible or involves a manifestly disproportionate effort compared with the right that is to be protected.

A data subject shall have the right to object, in whole or in part:

a) on legitimate grounds, to the processing of personal data concerning him/her, even though they are relevant to the purpose of the collection;

b) to the processing of personal data concerning him/her, where it is carried out for the purpose of sending advertising materials or direct selling or else for the performance of market or commercial communication surveys.

7. Data Controller

The data controller is the OSIT IMPRESA S.P.A., based in Pavona Albano Laziale (RM), Via Catania n. 7-9, Italian Fiscal Code and VAT registration number: 10713061009. 

Intellectual Property Rights

All content, in any format, published on this site, including web pages, graphics, colours, schemes, tools, fonts, design of the Website, diagrams, layouts, methods, processes, functions and software which are part of the Website, are protected by copyright and by any other intellectual property right of OSIT and other right holders (among which the authors and artists of single advertising works on the Website). OSIT is the sole and exclusive owner of the “Sudbdued” trademark. Reproduction, in whole or in part, of the Website and its content is prohibited in any form unless explicitly authorised in writing by OSIT. OSIT has the exclusive right to authorise or prohibit the direct or indirect, temporary or permanent reproduction, in any way or form, whether in full or in part, of the Website and its content. You are not authorised under any circumstance, to use the contents of the Website and any single work protected by copyright and any other intellectual property right, in any way or form.

Links to Other Websites

The Website contains links to other websites that are not related to it. OSIT does not control or monitor the activities of such websites and their contents. OSIT shall not be held liable for the contents of such sites and/or for the rules adopted by them in respect of, but not limited to, your privacy and the processing of your personal data. Therefore, please pay attention when accessing to these websites through the links available on our Website and carefully read their terms and conditions of use and their privacy regulations. Such links facilitate users in search and navigation but do not imply any recommendation or warning by OSIT or any guarantee on their contents, services or products offered and sold by said sites.

Applicable Law

The present General Terms and Conditions of Use are governed by Italian laws.

Cookie Policy

The present cookie statement has been specifically drawn up for the www.subdued.com website. The statement completes and updates the other statements already available on the website, by providing all the elements required for personal data protection pursuant to art. 13 of Legislative Decree 196/2003 and provisions issued by the Italian data protection authority. However, you may read Subdued’s Privacy Policy available on the website, in order to acknowledge and take note of your rights pursuant to art. 7 of Legislative Decree 196/2003.

Data controller is OSIT Impresa S.p.A., with registered office in via Catania 7/9, 00041 Albano Laziale (Rome, ITALY).

What Are Cookies?

Cookies are small files that websites visited by users send to their terminal (pc, tablet, smart phone, etc.). The files are stored on the user’s terminal and then re-transmitted to the same websites that sent them on the user's next visit.

Types Of Cookies

The cookies used on this website are of the following types:

Technical cookies: these allow the user to enjoy fast browsing of the website and an efficient use of the services and different options offered, by allowing the user to make a purchase and to log on to restricted areas. These cookies can be disabled.

Analytic cookies: these are anonymous and aggregate analytic tools which facilitate website access by the user. These cookies can be disabled.

Profiling cookies: these cookies aim at creating single user profiles to send advertisement messages in line with the preferences shown by the user during navigation. Each time a user returns to the website, information is collected on tastes, habits, preferred products, etc. These cookies can be disabled. On this site following tools are active: the "heat maps" of Crazy Egg (please visit https://www.crazyegg.com/privacy and, for deactivation, https: // www. crazyegg.com/opt-out) and "A / B Testing Tool" (Visual Website Optimizer) of Wingify (please visit https://vwo.com/privacy-policy/ and, for deactivation, https: // vwo.com/opt-out/).

Third party cookies: these cookies are installed on the user’s terminal by third party website operators through this website. These cookies are mainly used for analytical purposes and derive mostly from Google Analytics functions. To disable these cookies and prevent Google Analytics from collecting navigation data, click on the following link to download the browser’s addon to disable Google Analytics: https://tools.google.com/dlpage/gaoptout.

We also inform users that at any time they may freely configure their privacy settings concerning the installation and use of cookies, directly in their browser, following the relative instructions.

Please note that if you decide to disable all cookies (included technical cookies), the quality and speed of the services offered on this website could be drastically reduced and you may not be able to access some website sections and functions.

To block or restrict the use of cookies both by this website and other websites directly through your browser, follow the simple instructions given below for the most commonly used browsers.

Google Chrome: click on the “Customise and control Google Chrome” icon at the top right, and then select the menu item “Settings”. In the screen that appears, select the menu item “Show advanced settings” and then the menu item “Privacy”; click on “Content settings” where you will be able to block some or all cookies.

Microsoft Internet Explorer: Click on the “Tools” button on the top right, then select the menu item “Internet options”. In the dialogue box that appears, select the menu item “Privacy” where you may block some or all cookies.

Mozilla Firefox: in the drop-down menu at the top left, select the menu item “Options”. In the dialogue box that appears, select the menu item “Privacy” where you may block some or all cookies.

Cookie table: …

Category

Name

Code installed by

Duration

Description

-

popuplingua

subdued.com

 

 

-

__utmz

subdued.com

Persistent (6 months)

These cookies are part of the Google Analytics analysing and monitoring service. It is a persistent cookie that expires generally 6 months after the creation or updating (the duration can vary depending on the webmaster’s configurations. Refer to the table to know about the real expiry date). The __utmz cookie contains an alphanumeric value that identifies your Google account, a numerical value (timestamp) of its creation, parameters relating to the number of site visits and information on source, campaign and keywords typed. It stores the traffic source or campaign that explains how the user reached the website. The cookie is created by the execution of the JavaScript library and is updated each time data is sent to Google Analytics.

-

__utmc

subdued.com

Session

 These cookies are used to collect information about how visitors use the site. We use the information to create reports and improve our website. These cookies collect anonymous information including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Further information is available on: Click here for an overview of  Google privacy  policy.

-

__utmb

subdued.com

Session

 

-

__utma

subdued.com

Persistent (15 months)

 

These cookies are used to collect information about how visitors use the site. We use the information to create reports and improve our website. These cookies collect anonymous information including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Further information is available on: Click here for an overview of  Google privacy  policy.

-

8812c36aa5ae336c2a77bf63211d899a

subdued.com

Session

 

-

__utmt

subdued.com

Session

These cookies are part of the Google Analytics analysing and monitoring service. This type of cookie indicates the type of request made on the site (e.g. event, transaction, item or custom variable). Very often this cookie is presented with the addition of a suffix that identifies its meaning; therefore, it is possible to track in the form __utmtxxx where xxx is a range of alphanumeric characters or words that identify specific actions.

Essential

CACHED_FRONT_FORM_KEY

subdued.com

Sessione

An encrypted version of your customer ID with the store.

Essential

frontend

subdued.com

Persistent (1 hour)

An encrypted version of your customer ID with the store.

Essential

cookielaw

subdued.com

Persistent (1 hour)

An encrypted version of your customer ID with the store.

Essential

CUSTOMER_INFO

subdued.com

Persistent (1 hour)

An encrypted version of your customer ID with the store.

Essential

CUSTOMER_AUTH

subdued.com

Persistent (1 hour)

An encrypted version of your customer ID with the store.

Essential

CUSTOMER

subdued.com

Persistent (1 hour)

An encrypted version of your customer ID with the store.